Privacy Policy

Effective Date: June 2, 2026

Sports And Nutrition World (“we,” “our,” or “us”) operates the website thenutritionworld.com (the “Site”). We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Site or purchase from our online nutrition store, in strict compliance with applicable data protection laws and advertising network policies, including the Google Merchant Center guidelines.

1. Information We Collect

We collect information that you provide directly to us, as well as information automatically generated when you interact with our Site.

A. Personal Information You Provide Voluntarily

• Account & Contact Information: Name, email address, phone number, shipping address, and billing address when you create an account or place an order.

• Payment Information: Payment details (credit/debit card numbers, UPI IDs, or net banking details). Note: All payment processing is securely handled by encrypted third-party payment gateways. We do not store your raw financial data on our servers.

• Customer Support: Information you provide when contacting our support team via email or phone.

B. Information Collected Automatically

• Device and Usage Data: IP address, browser type, operating system, referring URLs, pages viewed, links clicked, and the dates/times of your visits.

• Cookies and Tracking Technologies: We use cookies, web beacons, and tracking pixels (including Google Analytics and Google Ads tags) to improve your browsing experience and analyze Site traffic.

2. How We Use Your Information

We use the collected information for specific, legitimate business purposes, including:

• Order Fulfillment: Processing transactions, managing shipments, delivering products, and sending order updates or tracking links.

• Customer Support: Responding to your inquiries, resolving order issues, and managing refunds or returns.

• Website Optimization: Analyzing user behavior to improve our website design, product offerings, and overall user experience.

• Safety and Security: Detecting, preventing, and mitigating fraudulent activities, unauthorized access, or other illegal behavior to protect our customers and our platform.

• Marketing Communications: Sending promotional offers or newsletters, only if you have explicitly opted in to receive them. You can opt out at any time.

3. Information Sharing and Third-Party Disclosures

We do not sell, rent, or trade your personal information to third parties for their marketing purposes. We only share your data with trusted service providers essential to running our business:

• Payment Processors: To securely authorize and execute financial transactions.

• Shipping and Logistics Partners: To deliver your orders to your designated shipping address.

• Analytics and Advertising Partners (including Google): To analyze traffic and measure the effectiveness of our advertising campaigns through tools like Google Merchant Center and Google Ads. These platforms use tracking cookies to show you relevant ads based on your past visits to our Site.

• Legal Compliance: If required by law, subpoena, or government authority, we may disclose information to enforce our site policies or protect ours or others’ rights, property, or safety.

4. Cookies and Tracking Choices

Cookies help us recognize your browser and remember certain information (like items in your shopping cart). You can choose to disable cookies through your browser settings; however, doing so may cause some features of our Site to function incorrectly.

5. Data Security

We implement robust administrative, technical, and physical security measures to protect your personal data.

• Our Site utilizes Secure Socket Layer (SSL) encryption technology to protect data transmission during the checkout process.

• While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal data:

• Access & Correction: The right to request a copy of the personal data we hold about you and correct any inaccuracies.

• Deletion: The right to request that we delete your personal information, subject to certain legal obligations (such as tax and accounting laws).

• Opt-Out: The right to unsubscribe from any marketing emails using the “Unsubscribe” link at the bottom of the message.

7. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact our customer support team using the exact details below:

• Business Name: Sports And Nutrition World

• Registered Address: Shop No. 49, 4th Floor, Sarath City Capital Mall, Opp. AMB Cinema, Gachibowli, Hyderabad – 500084, Telangana, India

• Phone: +91 8074003164

• Email: care@thenutritionworld.com

• Support Hours: Monday to Saturday: 10:00 AM – 7:00 PM IST